Service Solutions

Nu Instruments provides a range of post-warranty service solutions to suit various customer requirements. Several annual maintenance service contracts are available as well as attractive on-demand solutions. These services allow our customers to focus on their core activity and leave their maintenance needs and worries to us.

Nu constantly strive to improve service excellence to maximise uptime and productivity for all instrument users. Providing exceptional customer services has remained at the forefront of the business for over 20 years.

We now offer a range of service contracts to further strengthen the high level of customer care delivered. Our mission is to provide users with total peace of mind whilst maintaining outstanding instrument performance, reliability and uptime.

Nu recognise lifetime ownership of complex analytical equipment can become daunting when factoring in unplanned interventions. Our service contracts aim to eliminate uncertainties. Each service package includes priority technical support, an annual preventative maintenance visit and instant access to our worldwide network of service engineers.

Nu Instruments Maintenance Contract Options

Nu’s 2019 Service & Upgrades brochure can be viewed HERE